At Creating Commerce, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website: https://creatingcommerce.co.uk.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.

  • Order Information: Products purchased, order history, preferences.

  • Device Information: IP address, browser type, time zone, and cookies (used for analytics and personalization).

  • Usage Data: Pages visited, time spent on site, referring/exit pages.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and customer support.

  • Communicate order confirmations, updates, and offers.

  • Improve website performance and customer experience.

  • Prevent fraudulent activities and ensure website security.

  • Comply with legal and regulatory obligations.

3. How Your Information is Shared

We do not sell your personal data. However, we may share it with trusted third parties to:

  • Fulfill orders (e.g., delivery services, payment processors).

  • Analyze site traffic and behavior (e.g., Google Analytics).

  • Run email marketing (only if you’ve opted in).

All partners and vendors are required to keep your information safe and confidential.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Personalize your shopping experience.

  • Track website usage for performance improvements.

You can control cookie preferences in your browser settings.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your data (where legally allowed).

  • Withdraw consent for marketing at any time.

To exercise these rights, email us at sales@creatingcommerce.co.uk.

6. Data Retention

We retain your data only as long as necessary to provide our services and comply with applicable laws. You may request deletion of your account and associated data at any time.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Security

We take your privacy seriously. Our website uses SSL encryption and secure payment gateways to protect your personal and financial information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Creating Commerce
Email: sales@creatingcommerce.co.uk
Website: https://creatingcommerce.co.uk